Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Billing and Payments

For inquiries related to invoices, payments, refunds, and account suspension or termination issues, please contact our Billing and Payments department. Our team is here to assist you with any questions or concerns regarding your billing and payment matters.

 Technical Support

Experiencing technical difficulties with your hosting services? Contact our Technical Support department for assistance with server configuration, DNS settings, email setup, and troubleshooting. Our experienced technicians are ready to help you resolve any technical issues you may encounter.

 Sales and Pre-Sales

Interested in our hosting plans and services? Reach out to our Sales and Pre-Sales department for information about our offerings, features, and pricing. Our friendly sales team is here to help you find the perfect hosting solution for your needs and guide you through the sign-up process.

 General Inquiries

If you have any general questions, feedback, or suggestions that do not fit into the other departments, feel free to contact our General Inquiries department. We value your input and are always happy to assist you with any non-technical questions or concerns you may have.